1 . Why do I need Travel Insurance
Unfortunate events such as baggage loss, passport loss, a medical emergency or an accident can affect your travels, whether for business or leisure. International Travel Insurance protects you from such perils by ensuring that you are not left stranded in any kind of emergency.
2. Is there a minimum duration of period for purchase of travel insurance?
Often, there will be a minimum period. The pricing of the policy goes by the trip band i.e., the number of days of travel involved and there would be a minimum trip band.
3. How does the reimbursement claim process work?
For reimbursement claims settlement, the ASP will check the required claim documents and reimburse the payments within 15 days.
Please refer to the reimbursement claim process as below:
Please call us at our insurance claims helpline number:
Download our claim form. Click here to download.
Mail the claim form duly filled in with the relevant documents at:
4. What is the maximum trip length?
International travel cover can be purchased for 180 days at a time and can be extended for another 180 days. This is subject to underwriting guidelines.
5.Can more than ONE policy be issued for the same trip?
Each individual is to be insured by not more than one policy during their journey.
6.When does the cover begin and end?
The cover begins from the start date of your trip or the policy start date. The policy once purchased will confirm the start date.
7. s there any exclusion to the policy?
Yes. Some exclusions and conditions are specific to individual sections, while general exclusions and conditions apply to the policy overall. Please read the policy wording carefully to ensure you have the cover you need.
8. What is Hand Baggage Cover?
The cover in relation to hand baggage begins from the time you pass through the security at the airport at the port of origin and continues until you complete the trip covered. The compensation shall be relating to the loss of baggage as a whole and shall be on actuals on the declaration of such loss by you, provided that the overall liability under this benefit shall be limited to the sum specified in the Policy Schedule. (The coverage is only applicable to a Platinum plan)
9. How many times can we extend the policy in a one-year duration?
You can extend the policy any number of times provided the total duration of the policy is less than or equal to 360 days.
10. s a medical check-up required to purchase a travel insurance policy?
You must check up with your insurer and/or the agent or broker about medical tests and reports that are required to be submitted along with the duly filled proposal form. Confirm about the validity period of these reports as well. Reports are required within three to four weeks prior to departure.